You now have the flexibility to drop off and pick up your dog at any time. Please note that boarding drop-offs must occur by noon to ensure all dogs are properly acclimated and tired together by day’s end. To facilitate early drop-offs or pickups for daycare or boarding, simply schedule in advance and provide us with your estimated window for arrival.

For after-hours requests, please contact the DogSpot mobile phone directly, as it will be carried by the overnight lead attendant who will assist you with bringing your dog out. The main phone number will not be monitored outside standard operating hours, so please use the mobile number provided. Payment can be processed at pickup via our mobile Clover unit, or you may streamline your visit by prepaying your package prior to check-out.

If your work schedule requires late pickups—such as regularly collecting your dog at midnight—please arrange this in advance with the front desk so our overnight staff can accommodate your needs. Likewise, if travel delays result in late arrivals beyond closing hours, inform us as soon as possible so we can notify our overnight attendants and prepare accordingly. Providing detailed scheduling information will help us ensure a seamless drop-off or pickup experience.